11/20/2023 0 Comments Devils backbone plant kalanchoeWhy? Well, because it has a highly unusual method of self propagation. Let us know if you need your order by a specific date in the note section.The 'Devil's Backbone' - Kalanchoe daigremontiana, is a bizarre succulent and almost unique amongst plants. Please feel free to contact us with any questions or concerns. You can request to cancel your order any time before it's shipped by sending us a message. These TERMS OF SALE are final as soon as the package has been shipped through USPS and the tracking number has been created and scanned into the system. Our company will be here to assist you in any if you need help acclimating your new plant. Leaves do get damaged, some roots will have died off, this is all normal when shipping plants. When purchasing from Native West you are agreeing to these Terms of Sale and you understand the inherent risk of having living plants shipped to you in the mail.Plant might be a little smaller/bigger, more or less full, longer or shorter but we do our best to make it similar to the representative plant in picture #2.If we made an error, we can issue a refund or send a replacement.Any issues with your plant need to be reported to us within 48 hours of the delivered time stamp from USPS with detailed photos, in the original nursery grow pot. Please take time to check your plant’s condition as soon as it arrives.The final responsibility relies with the buyer. Any and all claims made through USPS must be made by the buyer, our company will assist you with any claim as much as we are able. We are not responsible for any error on the carrier’s fault: crushed package, lost package, delayed package, or any other case that might be.(if you live somewhere with hot summers or cold winters) We are not able to keep up with everyone's weather individually, so we strongly suggest letting us know what is needed such as Heat pack(s) for winter, so we can pack your plants accordingly. We are not responsible for the plant arriving damaged due to extra transit time or weather-related damages.We are not responsible for the care of your plant after it leaves our hands. We do not have the ability to guarantee that your weather, any plant predators in your home, airborne plant diseases, the location it is placed inside or outside your house, especially the care it receives will ensure that your plant selected will thrive or survive. Once plant leaves our facility the liability is on the buyer.The overall health of your plant will be dependent on your environment and the care that you provide. You are responsible for your plant’s needs or issues as they arise. A care reference guide is included with each order but please do additional research of the unique needs of your chosen plant and be prepared to provide it with proper light, water, humidity, soil, etc.
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